arosplatforms™AI consultancy

AI

ar

Retail & E-commerce

Retail & E-commerce

Personalization, merchandising, and support intelligence across the funnel, commerce that anticipates what shoppers want and keeps the catalog and supply chain a step ahead.

↑ AOV
from personalization
forecast
demand ahead
24/7
support automation
3 wks
to first workflow
The overview

Commerce that anticipates.

Retail is a game of relevance and timing, the right product, the right shopper, the right moment. We bring AI across the funnel so discovery, merchandising, and support all get smarter.

Discovery is personalized to each shopper. Catalogs are enriched automatically. Demand is forecast so you stock what sells, and support is automated without losing the human touch.

It runs on your data and infrastructure, connected to the commerce stack you already use.

See it in action

The commerce workflows, in action.

Scroll through it, the screens move with you.

01 Demand forecasting

Stock what sells, before it sells

Demand forecast by SKU and location so you avoid stockouts and dead inventory.

arForecast Live
+18%
forecast accuracy
↓24%
stockouts
↓12%
overstock
02 Merchandising

Catalogs that enrich themselves

Product copy, attributes, and imagery generated and organized so merchandising scales.

arMerchandising Live
Draft2

New arrivals · 240

Summer edit

Enriched1

Footwear · attrs

Live2

Bestsellers

Bundles

03 Support

Support that resolves, not deflects

A support copilot answers shopper questions and resolves issues, escalating only when needed.

arSupport Live
Where is my order #10482?
Out for delivery, arriving today by 6 PM. Anything else?
Tracking shared via SMS
Return window: 30 days
Reorder in one tap
drafting follow-up…
What we build

Systems shaped to your sector.

Personalized discovery

Tailor search and recommendations to each shopper to lift conversion and AOV.

Catalog enrichment

Generate product copy, attributes, and imagery so merchandising scales.

Demand forecasting

Forecast by SKU and location to cut stockouts and overstock.

Support automation

Resolve shopper questions around the clock, escalating only when needed.

Segmentation & lifecycle

Target the right message to the right shopper across the lifecycle.

On your stack

Connected to your commerce platform and owned by you.

How it works

Live in weeks, compounding from there.

01

Map the sector

We start from your workflows and rules, not a generic template, so the system fits the realities of your sector.

02

Ground the AI

Your documents, records, and standards become the context. Every answer is grounded in your operation.

03

Ship a workflow

A high-value workflow goes live in weeks, with human review where confidence is low and a measured baseline.

04

Compound

Each system shares one core, so every workflow you add makes the next faster, and your team owns all of it.

The outcomes

Results you can measure.

↑ AOV

Higher order value

from personalized discovery

↓ stockouts

Smarter inventory

demand forecast by SKU

24/7

Support resolved

automated, with human escalation

Where it fits

Built around how your sector works.

D2C & e-commerce

Online retail

Personalize discovery and automate support to lift conversion.

Buying & merchandising

Merchandising

Enrich catalogs and forecast demand to stock what sells.

Retail operations

Omnichannel

Connect online and store data for one view of demand and service.

Systems we connect

ShopifySalesforce CommerceSAPAlgoliaKlaviyoZendeskSnowflakeStripe
Questions

Frequently asked.

Yes, it connects to Shopify and the major commerce, search, and support platforms.

Make your commerce anticipate

Book a working session and we'll map Retail & E-commerce to your operation, then move fast.